What
are Pantone Colors?
Do you work with Pantone colours?
What is CMYK?
What software do you use to create logos?
What formats do you provide?
Who keeps rights of the created logo?
What is Camera Ready Artwork?
What is bitmap file?
How can I use bitmap files?
Which one of the logo files in our logo repair
kit can be used for silk-screen purposes on apparel?
What is a scalable vector file?
How can I use vector files?
Do I really need a vector format of my logo?
Why should I choose The Logo Doctor to fix my logo?
When do you start working on my logo repair project?
How will I see my logo repair in progress?
What if I don't like the work that you do for me?
Is all of the work handled via the Internet?
What is the logo repair turnaround time?
Can you redo my existing logo?
How will I receive my files?
How many revisions can I have?
What is the difference between your Logo FIX
and Logo REPAIR packages? Which should I choose?
I only have my logo in web resolution - can you
redraw it for me?
Is there software I can use to do the conversion
myself?
I've lost the files sent to me, can I get them again?
Its been some time since I ordered my logo but
I need some changes, can you help?
How are payments handled?
Do you provide invoices detailing my jobs
and costs?
I still have a question - where can I find
out more?
I have a sketch of my logo, can you render
it for me?
My logo looks bitmapped or jaggie when it's
printed, what can you do?
My logo was created for the web and is not suitable
for printing. Can you help?
What are Pantone
Colors? (Top)
Pantone colors are used by professional print shops around the world.
It`s a universal color system that helps designers, print shops and
customers talk in one language. There are two basic ways to reproduce
color on a conventional printing press: using process colors or solid
colors. The process method typically employs four process colors--cyan,
magenta, yellow, and black (CMYK). The great majority of full-color
materials you see--magazines, direct mail, and packaging--are printed
using the four-color process. Screened combinations of these four
inks can reproduce a wide spectrum of colors. The other alternative
is to use solid or "spot" color printing.
Do you work
with Pantone colours? (Top)
Yes - a colour reference is available by clicking here. Pantone® is
a registered trademark.
What is CMYK? (Top)
What software
do you use to create logos? (Top)
Professional logos should originate as a vector file from which all other file
formats can then be created. These vector graphics are created in programs
such as: Adobe Illustrator, Macromedia Freehand, and Corel Draw and are most
often used by professional designers or print shops. To edit a vector file,
you must have access to one of these vector based editing software applications.
What formats
do you provide? (Top)
Who keeps rights
of the created logo? (Top)
All the rights of the Artwork and Logos we create for our
customers are transfered to our customers upon completion of the
project. We retain only the right to display your logo as part of
our portfolio of work.
What
is Camera Ready Artwork? (Top)
Camera Ready Artwork is high quality printed material that is sometimes needed
in the process of printing your stationery at the professional print shops.
Most modern print shops today no longer require hard copy camera ready artwork,
but use scalable vector files instead.
What is bitmap
file? (Top)
Bitmap files are files that are more static and more popular, they are the
best to use on the Web, you may use them the most in word applications, they
are small in size, but hard to modify because of the poor resolution. A bitmapped
image is built from individual cells called pixels, which are set to a grid
like a mosaic. Most digital photographs and screen captures are bitmap images.
A bitmapped image can not be resized without loss of quality. Resizing GIF,
TIF, BMP, PCX bitmapped formats will result in image degradation.
How can I use
bitmap files? (Top)
Bitmap files may be used on the big variety of software applications. Such
as Adobe Photoshop, Photo Paint or many other programs that can work with bitmap
files. They can be open in the most of word processing applications as well,
such as Microsoft Word or many Web design programs.
Which one of the
logo files in our logo repair kit can be used for silk-screen purposes
on apparel? (Top)
The formats usually required by the embroidery companies are: tif, jpg, gif.
We provide these formats in your Logo Repair package.
What is a scalable vector
file? (Top)
Scalable vector files are source files of your logo that you can resize and
scale and even change colors or fonts without loosing a quality or resolution
of your image. Vector files are the preferred format a printer uses to print
your logo in a large size such as on a vehicle, billboard or banner. It is
imperative that you retain your vector files as you will undoubtably need them
for future larger scale use of your logo.
How can I use
vector files? (Top)
Vector files are the preferred format a printer uses to print your logo in
a large size such as on a vehicle, billboard or banner. To edit a vector file,
you must have access to a vector based editing software application such as
Adobe Illustrator, Macromedia Freehand and Corel Draw.
Do I really need
a vector format of my logo? (Top)
If you are serious about your business, yes. A professional logo always originates
as a scalable vector file (source file) from which all other file formats can
then be created. It is the preferred format a printer uses to print your logo
in a large size such as on a vehicle, billboard or banner. It is imperative
that you retain your vector files as you will undoubtably need them for future
larger scale use of your logo.
Small businesses today face the ultimate challenge
of creating a long lasting solid first impression. Key issues in establishing
corporate identity for a startup or small business rest in establishing
goals, business plans and image. But most tend to initially overlook
the importance of having a professionally designed company logo.
A professional corporate image can do many things to
improve your business. For example: 1. Your business image, and specifically
your logo, will have much to do with how your customers think and feel
about your business. 2. Quality logos give your business an immediate
air of professionalism. Even if your business is new or less established,
a customer will often give the benefit of doubt to a company that looks
professional. 3. Every business eventually competes with others. A
unique and professional logo will help your customers distinguish your
products and services and help them remember who you are. 4. Not only
will a professional image help you with your customers, it might also
help attract key employees.
Why should I choose The
Logo Doctor to fix my logo? (Top)
When do you start working
on my logo repair project? (Top)
The Logo Doctor will begin working on your project upon receipt of your completed
order form, supporting logo materials, and payment confirmation.
How will I see my logo
repair in progress? (Top)
What if I don't
like the work that you do for me? (Top)
As professionals, it is rare that we do not supply work our clients are happy
with. If however, you do not like our logo repair work, you can cancel the
project.
Is all of the
work handled via the Internet? (Top)
Yes. We use the inherent benefits of the Internet to save you money. The Logo
Doctor is able to provide affordable quality logo design services because all
interaction and communication occurs over the Internet. There are no time consuming
meetings or time spent travelling to our design studio. You contract, review,
proof, sign-off and take delivery all via the Internet.
What is the logo repair
turnaround time? (Top)
Project turnaround time depends on the complexity of your project, the schedules
of our designers, and the rate at which we receive feedback from you. Most
files delivered within 48-72 hours or quicker
Can you redo my existing
logo? (Top)
Yes, please provide us with the latest version of your logo, and mention it
in your logo request.
How will I
receive my files? (Top)
Files are usually e-mailed directly to you. We also have a private logon area
to download larger files or if you wish to share files with your printer. Files
can also be supplied on CD and posted to you directly if requested.
How many
revisions can I have? (Top)
This depends on the logo fix or logo repair package you choose to purchase.
If your package includes revisions, you may request as many as you need within
reason!
What is
the difference between your Logo FIX and Logo REPAIR packages? Which
should I choose? (Top)
I only have my
logo in web resolution - can you redraw it for me? (Top)
Yes, conversion of low resolution images is our speciality!
Is there
software I can use to do the conversion myself? (Top)
Converting raster (bitmapped) art to vector art is not an automatic process;
you must trace over the raster art with the vector tools in Illustrator (or
any other vector program). There are programs (such as Adobe Streamline and
Celinea Vectoreye) which attempt to trace automatically, but the results are
unpredictable and problematic. The only way to get a really top-notch vector
version is to trace by hand which is what we do at The Logo Doctor!
I've lost the files
sent to me, can I get them again? (Top)
Yes - all work is archived and can be sent again free of charge.
Its been some
time since I ordered my logo but I need some changes, can you help? (Top)
Yes - If you need minor changes to your design or other sizes and file types,
they can be carried out for a small fee with our Logo FIX services.
How are payments
handled? (Top)
All major credit cards are accepted through the secure servers of PAYPAL.
Do you provide
invoices detailing my jobs and costs? (Top)
Yes we can provide detailed invoices for your jobs upon request. Invoices are
sent by e-mail in PDF format.
I still have
a question - where can I find out more? (Top)
I have a sketch
of my logo, can you render it for me? (Top)
My logo looks
bitmapped or jaggie when it's printed, what can you do? (Top)
My logo was created
for the web and is not suitable for printing. Can you help? (Top)
Corporate
Identity Design 
